PRIVACY POLICY

Industrial Pumps Australia

Industrial Pumps Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information when you interact with our website, products, or services:

Name, business name, and contact details (phone number, email, address).
Payment and billing information.
Website usage data, including cookies and IP addresses.
Any other information you provide when contacting us or using our services.

How We Collect Information

We collect personal information in several ways, including:

When you visit our website and submit forms.
When you place an order or request a quote.
Through email, phone, or direct interactions.
Via cookies and tracking technologies.

How We Use Your Information

We use collected data to:

Provide and improve our products and services.
Process transactions and respond to enquiries.
Send promotional and marketing communications (if consented).
Improve website functionality and user experience.
Comply with legal and regulatory requirements.

Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share it with:

Service providers (e.g., payment processors, shipping partners).
Legal authorities when required by law.
Business partners in relation to service fulfillment.

Data Security

We implement security measures to protect your data from unauthorized access, misuse, or disclosure. However, while we strive for security, no method of transmission over the internet is completely secure.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

Your Rights and Choices

You have the right to:

Access, update, or correct your personal information.
Opt-out of marketing communications.
Request deletion of your data, subject to legal obligations.

Third Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the revised effective date.

Contact Us

For any privacy-related inquiries or to exercise your rights, contact us at:
Industrial Pumps Australia
sales@industrialpumpsaustralia.com.au
0481 383 019
2/28 Callemondah Drive, Clinton, QLD 4680

By using our website and services, you agree to the terms of this Privacy Policy.